TAG: Leadership

Where Is the Balance?

In all the talk about work-life balance, no one is addressing the “life” part of the equation. This week, I’ll do just that.

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Get Your Reps In

Success in sales is like going to the gym. How? This week, I’ll tell you how I learned about getting in the reps.

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Pick up the Phone

People all too often rely on email as their means of business communication––but there’s one tried-and-true method that will always be the most effective. Read on and I’ll tell you what that is.

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Give Them a Reason to Say “Yes”

Tired of always hearing “no” from prospective clients? Chances are, you aren’t giving them enough reasons to say “yes.” This week, we’ll talk about how I learned to build solid relationships doing just that.

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The Customer is NOT Always Right

It might sound crazy to some, but no matter the size or age of your business, the customer is NOT always right. This week, I’ll talk about why we need to think differently about that.

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You Work With Me (not for me)

No one works for me––they work with me. This week, I’ll explain why that distinction is critically important to the success of you and your team.

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If Your Answer is Long, You Did Not Answer

How many of us have had someone give us a long-winded answer to a question that never really answered anything? This week, I’ll talk about why people fall into this trap and why clarity is kindness.

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What’s Old is New

What’s old is new again–except when it comes to business. This week, I talk about what was right about old corporate culture and how we implement it.

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